Privacy policy

Last updated:

Template note: this is a starting-point outline, not legal advice. Have it reviewed for your business and location before you publish.

Who we are

Keystone Plumbing & Heating ("we", "us") is a plumbing and heating business at 214 Alder Street, Riverton, OR 97000. You can contact us at hello@example.com or (555) 010-0142.

What we collect

  • Details you give us through our contact and booking forms: name, phone, email, address and a description of the job.
  • Basic technical data such as pages visited, collected by our hosting provider and any analytics tool we use.

How we use it

  • To reply to your enquiry, book and carry out the work, and send invoices.
  • To send appointment reminders by text or email.
  • We do not sell your information, and we do not use it for unrelated marketing without your consent.

Who we share it with

Only the service providers that help us run the business, such as our form provider, scheduling software and payment processor, and only as needed to provide the service you asked for.

How long we keep it

Job records are kept for as long as required for warranty, tax and legal purposes, then deleted.

Your rights

You can ask to see, correct or delete the information we hold about you at any time by emailing hello@example.com.